The service

Autonofy configures and operates an automated inbound voice receptionist around the business rules you provide. Depending on your setup, the service may answer and qualify calls, capture caller details, check a connected calendar, book approved appointments, transfer calls, and send summaries or transcripts.

Launch and customer responsibilities

The 24-hour launch window is a target that starts after payment and receipt of a complete Operator Brief. Delays in receiving business rules, phone access, calendar approval, carrier approval, or required testing can extend the launch.

You must provide accurate business information, review the receptionist before launch, keep escalation contacts current, and comply with laws governing calls, privacy, consumer protection, and appointment communications in the places where you operate.

Plans, usage, and payment

Plans are billed monthly or annually in U.S. dollars through Stripe, as selected at checkout. An annual plan is billed eleven months in advance for twelve months of service. Each plan includes the minutes shown at checkout. Additional minutes are billed at the plan's stated overage rate. Applicable taxes may be added. The standard setup fee is $299 USD on a monthly plan; it is not charged on an annual plan, and it may be waived with a valid promotion code entered at checkout.

Subscriptions renew until cancelled. Cancellation stops future renewal and does not retroactively refund a current billing period or completed setup work, except where required by law.

Responsible use

Autonofy is not an emergency service, medical provider, legal service, or substitute for a licensed professional. You may not use it for unlawful calls, deception, harassment, emergency dispatch, or high-risk decisions without qualified human review. The service is designed for inbound calls and must not be used for unlawful telemarketing.

Availability and changes

We work to keep the service reliable, but carriers, internet services, connected calendars, and third-party providers can fail. We may apply maintenance, security controls, or provider changes needed to protect callers and customers. Material pricing changes apply prospectively with notice.

Ownership and confidentiality

You retain ownership of your business content. Autonofy retains its software, templates, systems, and know-how. Each party will protect non-public information received from the other and use it only to perform under these terms.

Warranty and liability

The service is provided on a commercially reasonable basis. To the maximum extent allowed by law, implied warranties are disclaimed and Autonofy is not liable for indirect, special, incidental, or consequential losses. Autonofy's aggregate liability for a claim is limited to the fees paid for the affected service during the three months before the event giving rise to the claim. These limits do not apply where the law does not permit them.

Contact

Questions can be sent to [email protected] or made by calling 1-775-458-8846.